How to make a purchase via Wihardja online store?

Making a purchase via Wihardja Furniture Online Store is simple.

Step 1: Select the item you wish to purchase.

Step 2: Take note of the Estimated Delivery date.

This date is normally 60 – 90 days for new productions.
If we have existing stock in our overseas warehouse at the factory, the lead time will be 30 – 60 days.
If the stock is already in our Singapore warehouse, the lead time will be 3 – 5 days.

Step 3: Select the Quantity you want and Click “Add to Cart”

teak furniture

Step 4: Select CART

Step 5: Select CHECKOUT

Step 6: Fill in your Personal details and particulars

Step 7: Select your preferred mode of shipping

Collection at 64 Sungei Kadut warehouse is FREE
Collection at 1 Kaki Bukit showroom will incur a $10 admin fee

The most affordable delivery is Mondays-Fridays 12pm – 5pm delivery slot.
For all other timing delivery slot, a surcharge is imposed by the third party transport company.

Step 8: Select your mode of payment

We have three methods of payment:

1) Direct Bank Transfer

If you select this option and click PLACE ORDER, you will be taken to another page with our company DBS and UOB bank account details.
You will then make a bank transfer to any of these 2 accounts based on the total order amount.
After the payment has been transferred, send a printscreen of the transfer to eshop@wihardja.com.sg with your name, contact number and order number.
Our colleagues from the eshop will contact you within 1-2 business days to confirm the order.

2) Smoovpay

This payment option is ideal for customers who wish to pay via VISA or MASTERS credit card. There is an admin fee of 2.9% on final amount but cap at $10.
After you have selected this option, click PROCEED TO SMOOVPAY. You will be taken to a Smoovpay secure webpage to enter your credit card details.
During this process. Smoovpay will send you an SMS OTP code for verification. Once the payment is completed, Smoovpay will automatically notify us that the payment has been done.
Our colleagues from the eshop will contact you within 1-2 business days to confirm the order.

3) Paypal

This payment option is for customers who use other credit cards; not restricting to VISA or MASTERS credit card. There is an admin fee of 3.9% on final amount.
After you have selected this option, click PROCEED TO PAYPAL. If you do not have a PAYPAL account, select “Pay with Credit or Debit Card” instead of logging in.
You will be taken to a PAYPAL secure webpage to enter your credit card details. Once the payment is completed, Paypal will automatically notify us that the payment has been done.
Our colleagues from the eshop will contact you within 1-2 business days to confirm the order.

If you need any assistance, feel free to drop us an email at info@wihardja.com.sg

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